Credit Suisse IT Vendor Contract Management: Billing Manager Team Lead # 109352 in Wroclaw, Poland

We are looking for someone passionate and creative that would like to develop as a Billing Manager. In this role you will lead a small team managing the validation of a large and established outsource agreement with GCTO covering approximately CHF 140m/year in spend.

  • You will be responsible for ongoing validation of global invoices to 30 locations involving both fixed and variable charges.

  • You will work with commercial and operational teams to validate charges, identify incorrect charges, and manage disputes with the suppler to resolution in a timeline fashion.

  • You will supervise the validation of third party telecommunication costs that are billed by the outsourced service provider.

  • You will verify that appropriate quality assurance has been undertaken by OSP.

  • You will identify the incorrect charges and manage dispute with the supplier to resolution in a timely fashion.

  • You will validate spend baselines and saves targets against contractual commitments from the OSP.

  • You will review and approve saves claims from OSP and track against contractual commitments, including recovery of any saves under-achievements.

  • You will ensure that contract commercial changes agreed via change control process are reviewed and reflected in invoices and advised to meaningful CS control functions.

  • You will have an excellent chance to create, develop, build and optimize existing process and practices as roles transfer to Poland.

  • We offer an opportunity to cooperate with an experienced team handling multiple outsourced services contracts across people and technology outsourced functions.

Open to discussing flexible/agile working.

  • You have at least 5 years direct experience handling finances and billing associated with complex outsource agreements, either on the buy or sell side of IT-outsourcing.

  • You understand the telecommunications and networking technology and services (sufficient to understand services and validate charges - does not require detailed technical understanding).

  • You have attention to detail and analytical rigor with proficiency in Excel and PowerPoint.

  • You are able to explain complex billing and commercial issues to senior management and to represent commercial arguments to vendor partner.

  • You have evidence of effective team management and you feel comfortable with leadership, linked to team development in current / prior roles.

  • You have a degree level in a numerate subject.

  • You have great communication and interpersonal skills as well as you are fluent English.

Beneficial skills:

  • Other language skills (especially German).

For more information visitTechnology Careers

Our benefits

  • Private medical care

  • Life insurance

  • Pension plan

  • Charity days

  • Training and development

  • Internal Mobility

Other optional

  • Language training course

  • Mentoring

  • Family – nursery and kindergarten funding, gift vouchers for Christmas

  • Parking allowance

  • Health promotion: Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc.)

  • Employee discounts on various products and services (event tickets, consumer products, etc.)

  • Relocation package

  • Employee Referral Program

  • Flexible work schedule and working from home (home office)

If you apply for this role this means you agree with the following statement:

“Through my application for a role with Credit Suisse (Poland) sp. z.o.o. (the Company) I hereby authorize the Company to process my personal data for the purposes of job recruitment. Furthermore I declare that I am aware of the voluntary submission of data and I am informed about the right to access the data and the right to correct it, pursuant to the Personal Data Protection Act of 29 August 1997 (Journal of Laws [Dz.U] No. 133, item 883)”. I authorize Company to process my personal data for future recruitment processes.

Furthermore, I authorize Credit Suisse Group AG and its’ affiliates, Taleo (UK) Limited, cut-e AG Kleiner Burstah 12 and milch & zucker The Marketing & Software Company AG to process my personal data.

Credit Suisse and affiliates registration details.-

Credit Suisse (Poland) sp. z.o.o Registered office – 1 Icchoka Lejba Pereca Street, 00-849 Warsaw

Credit Suisse Group AG Registered office - Paradeplatz 8, 8001 Zurich, Switzerland and its’ affiliates

Taleo (UK) Limited Registered office - 78-586 Chiswick High Road, London W4 5RP, United Kingdom,

Cut-e AG Kleiner Burstah 12 Registered office - 20457 Hamburg, Germany and

Milch & Zucker The Marketing & Software Company AG Registered office - Küchlerstraße 1, 61231 Bad Nauheim”

Title: IT Vendor Contract Management: Billing Manager Team Lead # 109352

Location: Poland-Wroclaw-Wroclaw

Requisition ID: 109352