EY Global IT Learning Leader in Wrocław, Poland

Global IT Learning Leader

Core Business Services

Requisition # WRO001G3

Post Date Jan 24, 2018

About EY GDS

EY Technology is a global organization that works with our internal clients, to provide IT support and solution to client teams, internal support functions and global projects and programs. Over the next few years, GDS Poland will increase the number of IT professionals in its center to develop and support EY’s business and internal applications. These professionals include IT project managers, business analysts, software architects, infrastructure engineers.

EY Technology team maintains and enhances EY’s IT infrastructure and works for our internal clients across the globe. You will work with EY locations, supporting our service lines and key business processes or be part a dedicated IT team handling cross-organizational initiatives and transformational projects.


The Global IT Learning Leader provides oversight of a broad variety of technology learning initiatives across IT Services, enhancing and adoption of technology tools for both IT professionals and end-users. Responsible for initiating, planning, executing and monitoring multiple learning and development initiatives of varying complexity from needs assessment through delivery.

Key responsibilities

  • Leads the development of overall strategies for key technical learning and development initiatives that address IT Services’ greatest area of need

  • Identifies learning needs across the IT Services organization and develops plans to deliver technical learning

  • Creates, develops and manages technical learning initiatives by consulting and interfacing with functional and technical

  • Responsible for promoting a continuous learning culture throughout IT Services through the delivery of consistent, industry leading learning

  • Leads team in the implementation of technical learning initiatives, acting as a facilitator ,to bring about collaboration and knowledge sharing across IT Services

  • Develops and maintains relationships with stakeholders; manages stakeholder expectations; negotiates with and influences sponsors/stakeholders on technical learning initiative issues

  • Makes certain that IT learning reflects best practices in content writing and visual design to meet the user experience needs of a technically skilled workforce

  • Directs technology content of orientation program for all EY new hires

  • Communicates available technical learning through a variety of vehicles,: Community Home Space, newsletters, Transition Operations Manual

  • Negotiates contracts and implements procurement of commercial learning for both IT professionals and end-users (e.g. vended learning, Microsoft eLearning for end-user to EY’s Learning Management System, technical web-based learning for IT professionals)

  • Responsible for IT Services Learning guidelines and adherence to IT Services development values

  • Identifies and adjusts solutions to meet the needs of many, as decisions often impact the entire team and potential others involved in learning. This requires not only the ability to influence at all levels of the organization to gain support, but also to understand when a solution needs to be adjusted to meet the needs of the majority

  • Manages multiple projects simultaneously

  • Establishes plans, determines priorities and prescribes the processes needed to achieve the objectives; makes complex decisions related to multiple, often interrelated learning initiatives

  • Routinely faced with problems that have not been encountered before and must be able to identify challenges and potential issues early, consider various possible courses of action and consider their consequences before taking or recommending further steps in order to address them in a timely fashion

To qualify for the role you must have

  • Degree at university level

  • English language skills - excellent written and verbal communication

  • 10+ years of related work experience, within a technical organization , professional services environment and/or learning organization

  • Knowledge and experience with Global Learning & Development practices and environments

  • Ability to lead and motivate teams, including multi-cultural, cross-functional and virtual teams

  • Possesses strong written, verbal and presentation skills

  • Demonstrates project leadership and time management skills

  • Managerial skills including but not limited to delegating, coaching, defining expectations

  • Experience in problem solving and innovation

  • Possesses strong negotiation/mediation and influencing skills.

  • Ability to work in all levels of the organization

  • Demonstrated ability to inspire and develop high performing teams; lead and influence cross-functional teams

  • Ability to mediate escalated problems appropriately

Who we look for?

We love working with people who are passionate about their job and have amazing skills in their area a think that: you’re an expert in the field with highly developed business and interpersonal skills, you’re always ready to face new professional challenges, you’re a person with a great sense of humor and you’re open to cross-border experiences; it’s a role for you.

What EY GDS offers?

  • Work in prestigious, stable company

  • Contact of employment

  • Fair salary

  • Relocation package

  • Participating in interesting projects

  • Work in a professional, dynamic, truly global team

  • Development opportunities in international multilingual environment

  • Medical cover

  • Life insurance

  • Sports card

  • Laptop

  • Business trips support

  • Language classes

  • Referral programme

  • Charity initiatives

  • Water, tea, coffee, sugar, milk without limit plus fresh juice twice a week and fruit once a week

  • Trainings

  • Wellness & Spa programme

  • Sport Groups

  • Additional bonuses

  • Modern office space near market square

  • Home office up to 3 days

If you feel that the role suits your personal goals and career path, please send us your current resume.

Join us in building a better working world. Apply now.