Volvo Group MS Dynamics AX Application Support in Warszawa, Poland

We are the team of MS Dynamics AX professionals, who share the same passions: exploring this business solution, working with our customers and working together.

Our team supports dealers all over the World and takes part in international projects.

We help each other in our daily tasks by sharing our knowledge and experience.

Teamwork is not only the slogan for us, but natural way of working.

If you share the same AX passions and you are ready for new challenges - we are waiting for you!

Join the real Team!

Main responsibilities:

  • Providing 2nd line support to Microsoft Dynamics AX key users according to SLA

  • Initiate communication channels for end users to ensure that everyone working with the solution understands for whom the solution is created and their needs

  • Securing service readiness, root cause analysis, diagnosis and troubleshooting,

  • Support the consistency with global processes and application use

  • Secure the customer and/or end user’s business objectives,

  • Propose changes that make the software product more efficient and/or reduce operation or maintenance cost

  • Continuously work to improve existing ways of working

  • Technical and functional application management,

  • Understand complex issues and identify opportunities and risks

  • Recommend alternative solutions and identify deficiencies when necessary

Required Competencies:

  • Knowledge of Annata IDMS (module: Finance, Service, Parts and Equipment)

  • Experience in large applications supporting and maintaining in international environment,

  • Knowledge and practice of MS AX Dynamics

  • Analytical thinking and problem solving

  • Good teamwork and cooperation spirit

  • Excellent organizational skills, including running meetings and workshops

  • Eager to learn and share knowledge

About us

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Volvo Group IT manages the Group’s overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.

We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

Auto req ID



Group IT


  • Flexible


  • Flexible

Employment/Assignment Type


Travel Required (Maximum)


Last application date

Functional Area

Information Technology

Volvo Group North America is an Equal Opportunity Employer E.O.E/M/F/Disability/Veteran