Bain & Company Inc Knowledge Specialist (EMEA FLOATER) in Warsaw, Poland
Knowledge Specialists play a critical role in supporting Bain’s ability to deliver outstanding results for our clients. This position is a full-time roll that provides rotational cover and additional support to different practice areas as needs arise in the business. If there are times when no additional practice support is needed, the role may also provide help to busy practices that are fully staffed or to the program, product, or operations teams in Knowledge Management.
Bain & Company is one of the world's best companies to work for (Glassdoor “Best Places to Work” company for the past decade). Our formula for success has been simple: create a high-impact, supportive culture where immensely talented people are encouraged to be brilliant at what they do.
The Knowledge Specialist role provides an exciting career path within Bain. We offer a competitive starting salary, bonus, and benefits package and we invest in your professional development. You will experience some of the most comprehensive training in the industry and have the opportunity to collaborate with talented people across the globe.
Practices are critical to commercial success and are a key strategic priority for Bain. In this particular role, the successful candidate will work with a variety of different Practices at Bain, broadening your skillset and providing a solid foundation in knowledge management.
Our global offices share a diverse, informal environment where you will feel at home regardless of the city, and you will work alongside some of the top practioners in the business in state-of-the-art premises.
Knowledge Specialists play a critical role in supporting Bain’s ability to deliver outstanding results for our clients. This position is a full-time roll that provides rotational cover and additional support to different practice areas as needs arise in the business.
Coordinates and manages the global or regional capture and sharing of Bain’s knowledge base within the relevant practice area.
Captures case-related information from client development and case team efforts into Bain’s global intranet platform. This includes the capture and processing of case summaries, proposals, case examples, capability and product insights, tools and templates, as well as the meta-tagging of case information to facilitate user searching
Contacts client case teams and practice affiliates to understand work and solicit best content to fill ongoing practice content needs
Coordinates with other Knowledge Specialists to identify cross practice content priorities and works as part of a team to capture and codify materials
Contributes to periodic product updates: identifying priority Bain cases, executing research and analysis, codifying case examples and packaging insights
Helps create and package content and insights in a manner consistent with Bain’s professional standards guidelines
Manages, designs and maintains Practice Area site(s) on Bain’s intranet; ensures newest cases and insights are represented; identifies content gaps
Reviews Knowledge Management and other relevant progress metrics to improve how Bain captures and shares its intellectual property (IP)
Helps identify leading Bain experts & develop credentials materials on key topics within the practice area
Conducts external market research to identify key trends, issues and players as relevant to the product portfoli
Supports the Practice Area Manager and works as a member of the global and regional practice teams to assist with Practice growth and development
Help with basic selling and serving efforts: forwarding posted materials promptly, tailoring credentials lists for specific proposals, directing to experts / reference case teams, Information Services department (or known external sources)
Contributes to periodic product, service and trend updates: identifying best team experience, executing basic research and analysis, codifying and packaging insights
Supports Practice operations (including quality control of Knowledge Associate’s output): compiling newsletters, updating distribution lists and tracking experts, reporting revenue , tracking and analysis of pipeline and bake-off, crafting meeting agendas, affiliate call support, and helping with annual planning proces
Works both independently or in a team according to Bain’s Operating Principles, for example
Contributes as a member of a larger team (e.g., participates in Product, Practice & Knowledge group projects, training, experience sharing, mentoring and other initiatives, etc.)
Regularly communicates issues and progress to Practice Area Manager(s)
Demonstrates flexibility with the changing demands of industry, the Leadership team, commercial demand for varying products
Liaises with others as necessary, including members of the global services departments
If there are times when no additional practice support is needed, the role may also provide help to busy practices that are fully staffed or to the program, product, or operations teams in Knowledge Management.
BA or equivalent undergraduate degree required with strong academic credentials
3+ years of experience in a professional services firm environment with exposure to one or more of the following functional disciplines: knowledge management, consulting, marketing, research, strategic planning, business development, product development, and/or project management.
Good business sense combined with structured problem-solving and analytical abilities
Pragmatic and results-focused while still being organized and attentive to detail
Ability to keep calm under pressure, prioritize tasks and quickly move to decision-making
Driven by intellectual curiosity with the ability to self-motivate and work semi-autonomously
Excellent written and verbal ability: business level English language skills required
Strong communication and presentation skills, i.e. ability to engage and lead a discussion with senior business executives within Bain
Superior customer service attitude and ability to contribute a part of a team
Strong proficiency in Excel, Microsoft Power Point, and Word
Strong presentation skills – ability to communicate with senior business executive
Strong problem solving and analytical abilities Superior customer service attitude and ability to contribute on a team
Strong proficiency in Microsoft Excel, Power Point, and Word
External Job Title: Knowledge Specialist (EMEA FLOATER)
Post: External Career Portal: 1/12/2018
External Company Name: Bain & Company Inc
External Company URL: http://www.bain.com/bainweb/home.asp