Unilever Customer Development Manager in Warsaw, Poland

Customer Development Manager


Customer Development Manager


We are a highly entrepreneurial fast-paced team running a multi-billion Euro business across the globe with the mind-set of a start-up! We are agile, creative, fast-to-market and obsessed with customers and consumers. If you are an entrepreneur at heart and have a passion for winning, a strong understanding of the FMCG business, and would like to join us please do so!


  • bringing the customer into the business by aligning company and customer plans

  • crafting and implementing a commercial, competitive and profitable growth strategy for the channel/customer

  • leveraging customer relations for the benefits of Unilever

  • designing and leading annual negotiations within the agreed framework

  • planning and supervising implementation of annual, quarterly activities to achieve business objectives set

  • leveraging business financial measures to optimise business decisions

  • mapping market/category potential & using that understanding to identify channel development opportunities

  • determining the appropriate product range / assortment, promotionplan, shopper activities for the customer / channel

  • controlling & analysing sales results

  • building and developing the process of shaping Unilever shares in customer’s sales

  • controlling an overall operational co-operation with customers

  • delivering sales objectives within budgets set for customer

  • leading and inspiring direct team of subordinates to deliver outstanding results

  • managing international network and co-operation as far as the Client is concerned


  • At least 5 years’ experience in leading, developing and executing plans with customers – preferably in FMCG

  • Ability to translate company goals into category priorities, strategy and directions

  • Strong oral and written communication skills

  • Developed analytical skills

  • Demonstrated negotiation and presentation skills

  • Proven business acumen and strategic growth mindset

  • Fluent English (verbal and written)

  • Computer skills: MS Office.

  • Experience in development and implementation of a Customer/Channel investment strategy and business plans

  • Open-minded personality and cross-cultural soft skills


  • Learning environment and personal development

  • A friendly atmosphere and a positive work culture at Unilever (possible of agile working)

  • Work on the contract of employment

  • Work in a modern office in the center of Warsaw

  • Attractive benefits package including: medical care, retirement package, life insurance, sport package, Unilever shop

Job: Customer Development

Primary Location: Poland-Masovian-Warsaw-Warsaw Head Office

Schedule: Full-time

Shift: Day Job

Unposting Date: Apr-26-2018

Req ID: 1800052C