First Data IT Ops Technician II (f/m) in Poland_State Level, Poland

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

First Data’s Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security

Job Responsibilities

  • Monitors and controls multi-technology computing platforms or equipment. Applies first level analysis, using industry accepted techniques and procedures, to identify, correlate and correct issues. Ensures a stable operating environment and attains maximum utilization of system facilities. Operates and monitors console systems and peripheral equipment. Troubleshoots and restores routine technical service and peripheral equipment. Escalates complex problems to appropriate support teams. Performs additional job duties as required.

Scope of Job

Provides support for moderate tasks. May coach and mentor less experienced technicians.

Autonomy

Requires minimal supervision. Work with others in a team environment while enhancing a positive atmosphere.

Job Requirements

  • 2 yrs of related experience. Associate's degree or equivalent work experience. Prior experience working in a high pressure, dynamic, and fast paced environment, with the ability to handle multiple tasks and other projects/duties as assigned is required. Possesses moderate knowledge of specific functions or tasks they support. General understanding of business issues.

Competencies

  • PC Workstation Software

First Data is an Equal Opportunity Employer

Job: *Operations

Title: IT Ops Technician II (f/m)

Location: Poland-Poland_State Level-Warsaw-Warsa - Warsaw Al.

Requisition ID: 2227310