CHEP Customer Service Representative in Poland, Poland

Customer Service Representative

Job ID #:6647Location:PLPolandWarsaw

Position Type:Regular Full-TimeEducation Required:Masters Degree

Experience Required:1 - 3 YearsRelocation Provided:No Relocation Offered

Job Category:Customer Service

CHEP is the world leader in pallet and container pooling services, serving many of the world's largest companies. CHEP issues, collects, conditions and reissues more than 285 million pallets and containers from a global network of more than 500 service centers in 42 countries, helping manufacturers and growers transport their products to distributors and retailers.

CHEP partners with customers to develop pooling solutions that ensure reduced product damage, offer enhanced delivery efficiencies, eliminate waste and cut supply chain costs, adding exceptional value for its customers. With more than 300,000 customers around the globe, including Procter & Gamble, SYSCO, Carrefour, Kellogg's, Woolworths, Kraft, Nestlé, Lion Nathan, The Home Depot, Tesco, Unilever, Hewlett Packard, Ford and GM, CHEP is known for "Handling The World's Most Important Products…Everyday."

CHEP employs more than 7,700 employees in 42 countries and benefits from more than four decades of industry experience internationally.

Position Description

CHEP is international corporation hiring more than 14 000 fantastic people across Europe. Our innovative business offers supply chain solutions and works for the best FMCG and retail brands. We are constantly hiring passionate people ready for international business adventure and development. We are a friendly company where you can work with passion, make a real impact, be part of a team and enjoy diversity.We are looking for:Customer Service Representative Location: WarsawYour Future Challenges Create an Account plan for portfolio maximizing revenue, profit and customer satisfaction Manage sales funnel of opportunities based on account portfolio and implement account plans Execute tactics to convert business growth opportunities Maintain relationships at appropriate levels with global customers - understand customer needs and priorities through regular dialog Negotiate commercial terms with customers Review regularly revenue and profit for customers versus target Analyze Accounts to identify changes to trends in customer activity that trigger issues to be explored/resolved Review performance of customers versus KPIs for global Account control and progress with audits for Account portfolio Maintain continuity of business – participate in a smooth handover from sales, to establish relationships with new global Accounts and service levelsWhat we look for University degree in Business Studies, Engineering, Logistics, Supply Chain or similar Relevant ca. 3-4 years of experience in sales and / or account management: B2B sector, international organization, preferably in outsourcing / services environment Self-discipline, accountability, professionalism with strong analytical skills Strong relationship building skills both internally and externally Drivers’ license and will to travel across Poland Fluent Polish required with advanced EnglishWhat do we offer: Work in an international company providing innovative solutions for the optimization of the supply chain for industries such as consumer goods, fresh produce, beverage and automotive Opportunity to gain experience and expand knowledge in international environment Attractive salary, company car, laptop, annual bonus and benefits (e.g. medical care) Friendly work atmosphere based on mutual trust and respect

Come join an extremely successful performance and growth oriented team, we'd love to hear from you. A highly competitive compensation and benefit package including retirement benefits, educational reimbursement, and more is offered in conjunction with an exciting, fast paced work environment. Come help us… Handle the World's Most Important Products.