Alcatel-Lucent Trainee, Customer Documentation in Wroclaw, Poland


You are a member of a team that plan, design, write and publish operating documentation for Nokia products.

Your daily tasks include:

  • Plans, designs, writes, updates and reviews documentation (including graphics and rich media) in own area

  • Has overall responsibility of specified customer documentation in a release (or sprint in agile mode)

  • Contributes in documentation/user assistance solution planning within own area, according to customer requirements

  • Manages tools, methods and processes linked to the job

  • Consults, supports and guides external interfaces to use the documentation created by yourself and the team.

  • Is responsible for sharing knowledge and training in his/her expertise area

  • May be required to create workflows using rich media as context-sensitive user assistance

  • May have special role related to specified customer documentation area, such as information architecture, graphics, rich media, documentation technology and tools, production or publishing



  • Colleague or university student with at least 1 year student status from the time of hire

  • Excellent English communication skills in both writing and speaking

  • Perform tasks logically with good time management and self discipline

  • Possess a strong motivation to learn and try new things

  • Dedicated team player with good team spirit

  • Can work at least 4 days a week and is available for at least 1 year


  • English native speaker

  • Major in telecommunications or an equivalent field i.e. Electronics, Physics, Mathematics, Computer Science

  • Knowledge of or experience working with wireless technology, such as 2G/3G/LTE

  • Experience with XML-based authoring applications. E.g. Oxygen or FrameMaker

  • Experience with graphic editing software. E.g. Corel Designer, InkScape, Photoshop, Illustrator, etc

  • Has a remaining student status of two years

Job: fNokia Information Design & Prod. Comp Transfer

Primary Location: Europe North-Poland-Poland-Wroclaw

Schedule: Full-time

Req ID: 1700000G7R