3M HR Services Representative with Russian or German in Wroclaw, Poland
At 3M, we apply science in collaborative ways to improve lives daily. With $30 billion in sales, our 90,000 employees connect with customers all around the world.
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas.
Here, you can apply your talent in bold ways that matter.
Provides answers, solutions and recommendations for inquires related to HR processes/procedures by utilizing solutions provided by HR SMEs. (including: phone inquiries, email/web tickets, IRS responses and walk-in inquiries, follow-up/resolution of escalated tickets, etc.).
Identifies escalation trends and opportunities for process change and/or new solutions.
Undertakes all actions required by system and updates Data Base continually.
Investigates and resolves problems and provides solutions which may involve a network of resources.
Administers/advises IT navigation of supported functions – this may include requesting access, granting access and advising clients through screen navigation.
Performs “off-phone” tasks supporting HR related functions as directed.
Assists in identifying areas to improve communications and efficiency of operations and implementing changes. Partners with clients in improving processes by recommending solutions and referrals to policies/procedures, SMEs or contracted vendors
Minimum 1 year equivalent work experience preferred
Bachelor's degree or higher from an accredited university
Knowledge of HR Policies & Procedures
Knowledge of HR systems is an advantage: Workday; GWN; SAP, SalesForce or other HR Systems
Knowledge of languages: fluent English and Russian/or German
Previous experience in client support
Very good communication skills
Ability to work in a team, in a multicultural environment
Private medical care
Opportunity to work globally as part of an international organization
Work in a dynamic, respectful, inclusive and friendly environment with open door policy
Unique organizational culture focused on collaboration and problem solving
Professional training and onboarding package
Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
3M is science applied to life.
At 3M, we are in your cell phone. We are in your car. We are at your doctor’s office. You are never more than 10 feet from a 3M product.
3M helps make it possible for many other companies to do what they do.
At 3M, we produce a mind-bending 55,000 products. Our technology expertise started over 100 years ago with ceramics, turning minerals into sandpaper. This expertise has grown to span 46 technology platforms, with thousands of products and applications.
Our scientists are experts at combining our core technologies to invent a surprising range of products. Our people and our products reshape the way we live our lives every day.
From celebrating new ideas to uncovering fresh uses for tried and true products, 3M solves problems for people, for communities and customers around the world.