3M HR Services Representative with Russian or German in Wroclaw, Poland

At 3M, we apply science in collaborative ways to improve lives daily. With $30 billion in sales, our 90,000 employees connect with customers all around the world.

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas.

Here, you can apply your talent in bold ways that matter.

Job Description:

  • Provides answers, solutions and recommendations for inquires related to HR processes/procedures by utilizing solutions provided by HR SMEs. (including: phone inquiries, email/web tickets, IRS responses and walk-in inquiries, follow-up/resolution of escalated tickets, etc.).

  • Identifies escalation trends and opportunities for process change and/or new solutions.

  • Undertakes all actions required by system and updates Data Base continually.

  • Investigates and resolves problems and provides solutions which may involve a network of resources.

  • Administers/advises IT navigation of supported functions – this may include requesting access, granting access and advising clients through screen navigation.

  • Performs “off-phone” tasks supporting HR related functions as directed.

  • Assists in identifying areas to improve communications and efficiency of operations and implementing changes. Partners with clients in improving processes by recommending solutions and referrals to policies/procedures, SMEs or contracted vendors


  • Minimum 1 year equivalent work experience preferred

  • Bachelor's degree or higher from an accredited university

  • Knowledge of HR Policies & Procedures

  • Knowledge of HR systems is an advantage: Workday; GWN; SAP, SalesForce or other HR Systems

  • Knowledge of languages: fluent English and Russian/or German

  • Previous experience in client support

  • Very good communication skills

  • Ability to work in a team, in a multicultural environment


  • Attractive compensation

  • Private medical care

  • Life insurance

  • Retirement scheme

  • Multisport card

  • Opportunity to work globally as part of an international organization

  • Work in a dynamic, respectful, inclusive and friendly environment with open door policy

  • Unique organizational culture focused on collaboration and problem solving

  • Professional training and onboarding package

Dowiedz się więcej o naszych innowacyjnych rozwiązaniach na: www.3M.pl

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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3M is science applied to life.

At 3M, we are in your cell phone. We are in your car. We are at your doctor’s office. You are never more than 10 feet from a 3M product.

3M helps make it possible for many other companies to do what they do.

At 3M, we produce a mind-bending 55,000 products. Our technology expertise started over 100 years ago with ceramics, turning minerals into sandpaper. This expertise has grown to span 46 technology platforms, with thousands of products and applications.

Our scientists are experts at combining our core technologies to invent a surprising range of products. Our people and our products reshape the way we live our lives every day.

From celebrating new ideas to uncovering fresh uses for tried and true products, 3M solves problems for people, for communities and customers around the world.