Citi Transaction control supervisor in Warsaw, Poland
Primary Location: Poland,Mazowieckie,Warsaw
Education: Higher Degree
Job Function: Transaction Processing
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 17052768
Securities Services Operations is a global unit which is responsible for all securities account and fund accounting services. As a substream of SSO, Transaction Control is a part of the Fund Accounting process, ensuring that all investment decisions made by client as well as all liabilities resulting from these decisions are correctly reflected on the fund accounts.
We are looking for strong candidates for a supervisor / deputy team leader position.
The supervisor is responsible for:
controlling the e2e flow and ensuring clients will timely get service of high quality
supporting co-workers in solving problems and assuring continuity of provided service
performing and providing support to all operational processes and clients (being an escalation point for complex cases)
coordinating efficiency initiatives, system implementations and other key projects both on team and section levels
actively participating in clients / seniors calls
monitoring all issues to ensure adherence to audit and control policies and making recommendations to correct errors.
helping the manager to motivate and develop other team-members
We expect from the candidates:
At least 2.5 year experience in Operations, preferably Fund Accounting area
Proven very good command of English
Proven pro-active attitude towards changes (engagement in non BAU activities)
Experience in running projects and capital markets knowledge are additional assets