BD (Becton, Dickinson and Company) Technical Service Engineer (Central Poland) in Warsaw, Poland

Job Description Summary

Our team of Field/ Technical Servicing is expanding and currently we are looking for an experienced Biomedical Engineer colleague to strengthen our team from this Autumn and who would be responsible for providing technical support to our customers in the Central Poland region (Warsaw and Łódź area)

Job Description

Main objective of role:

  • Install/ uninstall and service medical instrumentation and provide remote and on-site support to BD customers in line with SLAs

  • Plan and schedule preventive maintenance and corrective technical support

  • Relocate and certify (IQ and OQ) instruments as per customer needs

  • Maintain spare parts inventory within budget (car stock)

  • Develop relations with distributors, customers and key opinion leaders to entrench BD as preferred service provider / supplier

  • Service contract promotion (providing information to customers)

  • Comply with all quality, and safety regulations as required by BD and the customer Service levels agreements

  • Complete service reports and documents as required

Requirements:

  • Degree or diploma in Engineering, preferably specialized in Biomedical or Electronic or Mechanical

  • Min. 2 years technical engineering experience in servicing, manufacturing or distributor or application support environment

  • English language knowledge on a working proficiency level

  • Proven experience with medical devices and laboratory equipment.

  • PC-based equipment and application software knowledge is an advantage

  • Flexible and adaptable for changing work environment

  • Effective communication and customer service skills

  • Excellent interpersonal skills, organization/prioritization and presentation

  • Willingness to travel through Poland and occasionally in CEE region

  • Driving license

We are offering:

  • Working in an international company, first-in-class in its business area

  • Friendly work environment

  • Opportunity for professional growth - challenging and rewarding work with a dynamic, international team

  • Competitive compensation and motivation system including performance based yearly bonus option

  • Great benefit package (e.g. health insurance, medical care, lunch vouchers, sport /entertainment bonus)

  • Company car, mobile phone, notebook

Primary Work Location

POL Warsaw - ul. Osmanska

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.