Citi IT Business Analyst in Warsaw, Poland

  • Primary Location: Poland,Mazowieckie,Warsaw

  • Other Location: United Kingdom,Northern Ireland,Belfast; Hungary,Budapest,Budapest

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 17024389


The IT Project Intermediate Analyst (ITPIA) is accountable to manage the informational needs of the organization and improve project management processes. The role is an individual contributor.

The Officer is responsible to analyze Key Performance Indicators and Operating Measures. The successful candidate then recommends and implements process improvement. Communication, reporting, and team interaction are also part of this role.

The objective of the ITPIA is to ensure that organizational functions and processes are efficient, effective, and provide value to clients.

Key Responsibilities:

  • Collect, analyse, and summarize information and trends

  • Participate in Business Process Management to identify and implement improvements

  • Act as a change agent to facilitate value-added improvements

  • Summarize project and portfolio information and present to Senior Management

  • Partner with other team members to achieve organizational objectives

  • Review and assess existing processes to create business case for improvement

  • Utilize critical thinking skills to automate and streamline functions and processes

  • Prioritize and juggle multiple deliverables

  • Complete all tasks in connection with the organization’s activity but not detailed in current job description, charged by the direct manager, supervisor, or the functional head

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.



  • Excellent analytical skills

  • Quick learner and self-motivated

  • Strong workload management skills

  • Excellent communication skills

  • Critical thinker with problem solving capability

  • Attention to detail

  • In addition to advanced Excel, skilled with applications including MS Word, MS PowerPoint, and Sharepoint

  • Use of visual aides for summarizing data


  • 7 to 10 years experience with Data Analysis

  • Highly proficient in Excel, experience with Pivot Tables and developing reports using formulae essential, experience with macros and Visual Basic for management reporting preferred

  • Proven ability to lead performance improvements from concept to implementation phases

  • Experience of working in virtual teams and working remotely is an advantage

  • Experience working in a medium to large-scale corporation is an advantage

  • Analyzing and manipulating data, identifying data gaps, investigating and resolving anomalies

  • Demonstrated use of statistical analysis