J&J Family of Companies Distribution Operations Manager Poland and Baltic in Warsaw, Poland

The Medical Devices segment produces a broad range of innovative products used primarily by health care professionals in the fields of orthopedics, neurovascular, surgery, infection prevention, cardiovascular disease, sports medicine, and aesthetics.

We are providing our clients with the most innovative and comprehensive orthopedic and neurological portfolio in the world, offering inspired solutions that go beyond quality implants and include services, education, instruments, and emerging technologies. In the surgical area we continue to dedicate to Shaping the Future of Surgery and building on our commitment to help address the world’s most pressing health care issues, and improve and save more lives. Through the Medical Devices we deliver innovation to make a life-changing impact.

Operation and Distribution Manager

Poland and Baltics

Location: Warsaw Poland

Contract: permanent

Within the Customer Logistics Services EMEA, the Distribution Operation Team AT/CEE manages the operational distribution processes of Johnson & Johnson Medical Devices products.

In Our dynamic and motivated team, we build further on robust processes and we aim for the highest service levels, with a strong focus on the customer/patient. Warehouse and Distribution Manager within Distribution Operations team has overall responsibility for the operations in our Distribution Center (DC) in Szyszkowa servicing (Medical, Consumer OTC and Vision Care) Poland and Baltic countries.

Key responsibilities:

  • Deliver on service level agreements and build business relationships with senior level management and key customers to drive customer satisfaction and flawless delivery while ensuring effective control of inventory and its accuracy

  • Deliver department, site, company, and franchise objectives as they relate to customer service, quality, safety, productivity, and cost

  • Develop policies, processes, and services to support growth and maximize effective utilization of distribution resources

  • Work closely with the Quality organization to ensure Compliance and Quality goals are established and achieved

  • Develop and manage strong relationships with internal and external stakeholders as well as key functional leaders in Finance, QA, HR, IT and commercial business partners to deliver business plans and day-to-day customer service expectations

  • Collaborate with EMEA DC partners on process improvement, execution, and flawless delivery

  • Build, develop, and empower a high performing warehouse team that is flexible and capable of safely delivering the highest level of quality and service to our customers

  • Foster a culture of safety and continuous improvement to increase effectiveness/efficiency

  • Demonstrate decision-making ability to execute plans and ensure appropriate follow up and change management throughout operations

  • Support logistics changes as part of the wider CLS or Sector supply chain strategy, e.g. Improvement of logistics cost (CtS) as well as build and manage an organizational infrastructure to support future growth

  • Lead and manage the local warehouse team (5 direct reports but 50 team member as overall structure) in accordance to J&J Credo, identify and develop talents in order to build a pipeline of next generation talent and ensure buildup of capabilities across our distribution operations

  • Apply Credo values in approach to leading and managing teams


Our Requirements:

  • University degree (Bachelor’s/Master’s) with preference for a major in Operations, Logistics, Supply Chain, or other business-related field desirable (or equivalent combination of education and experience in Warehousing / Distribution)

  • Min. 5 years’ experience at supervisor level including strong personnel management experience in hiring, performance management, disciplinary action, budget development, training, etc.

  • JDE and SAP ERP systems knowledge is advantage

  • Business fluency in Polish and English (written and spoken) is a must

  • Ability to provide direction and leadership in complex and challenging situations

  • Strong, self-aware and decisive leader able to create a positive work environment

  • High service orientation and drive to provide an excellent customer experience

  • Excellent collaborator, strong on partnering and effective communication skills at all levels of the organization

  • Demonstrated ability to work in a fast-paced, team oriented, customer-service driven environment

  • Analytical, structured and solution oriented working approach

  • Demonstrated Project and Change Management skills

We Offer:

  • An opportunity to be part of a global market leader.

  • A dynamic and inspiring working environment.

  • Many opportunities to work on challenging projects and assignments.

  • Possibilities for further personal as well as professional development.

  • Many employee benefits.

If you are interested in this role and you fulfill the requirements set above, do not hesitate to send us your CV and cover letter in English.


Primary Location



Johnson & Johnson (Poland) Sp. z.o.o. (7815)

Job Function


Requisition ID