Medtronic Customer Care (SAP) Transactions Specialist with French in Warsaw, Poland
Customer Care (SAP) Transactions Specialist with French
Warsaw, Mazowieckie, Poland
Jun 13, 2017
MAIN PURPOSE OF THE JOB:
Provide day-to-day support in Medtronic Order-To-Cash Back Office processes (e.g. orders, disputes credits) through analytical and operational support.
Provide a professional level of support to the Front Office field force staff by processing a broad knowledge of Medtronic products, tools and policies and ability to monitor product information flows as well as resolving issues.
Contribute to the company goals in the areas of customer satisfaction.
MAIN JOB DUTIES/RESPONSIBILITIES:
•Order entry and processing in SAP system,
•Monitoring daily incoming sales orders, analyzing and resolving order issues,
•Processing product returns, resolving price discrepancies and issuing credit notes,
•Communication with Front Office and sales teams in the country you are serving,
•Working on special projects and continuous improvements initiatives,
•Supporting implementation of improvements for process efficiency and quality.
We are looking for candidates with different levels of seniority within this job position.
•Professional experience in corporate environment (internships, regular employment, etc.),
•Fluent French and English,
•Ability to learn new applications/software systems,
•SAP or similar ERP software are beneficial,
•Communication skills and teamwork,
•Scrupulous with analytical skills, able to learn fast,
•Ability to work in a fast-paced and dynamic environment under time pressure with multitasking duties,
•Adaptability to change.
Competitive salary and benefits package (medical care, health insurance, Benefit Systems),
Employee Stock Purchase Program (ESPP) and performance annual bonus,
Bonus for 2 weeks holidays per year,
Professional trainings, e.g. Lean Sigma Problem Solving Training, SAP system,
Working with a great team of smart, energetic and passionate people.
Exceptional opportunity to work in a multinational company which offers rewarding careers and professional working environment with a focus on training and development opportunities.
Medtronic offers you a professional, international, dynamical and high quality working environment, where personal development is stimulated and personal initiatives are encouraged. Your Development Plan will challenge you to further develop your personal skills and competencies and to build your career within our global organization.
Please include the following statement: I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act from 2002, No. 101, pos. 926 with amendments).