Hilton Convention & Events Planning Manager / Event Planner in Warsaw, Poland

A Convention & Events Planning Manager / Event Planner with Hilton Hotels & Resorts will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Event Planner you will maximise revenue opportunities in the areas of conferences and events. The C&E Planning Manager will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a C&E Planning Manager will perform the following tasks to the highest standards:

  • Handle confirmed bookings various in size and type
  • Compile and produce the function sheets (Banquet Event Orders) on a weekly basis
  • Enter rooming lists into the hotel’s reservation system
  • Build strong relationships with customers to fully understand their needs
  • Conduct show rounds, pre-conference meetings, menu tastings
  • Ensure the complete administration and execution of all planned events
  • Ensure that a clear and effective line of communication is maintained with all relevant departments within the hotel
  • Meet & greet the customers upon their arrival to the hotel, meet the customers during the event and before their departure from the hotel
  • Check the final invoice and approve it for sending to the client
  • Focus on a consistently executed up-selling approach

What are we looking for?

A C&E Planning Manager serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards
  • Fluent Polish and English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Demonstrated previous experience working in the Convention & Events department
  • Knowledge of the hotel property management systems such as: ONQ, Delphi

Job: Sales

Title: Convention & Events Planning Manager / Event Planner

Location: null

Requisition ID: HOT049Q1