EY Internal Business Advisor with German in Poland

Title: Internal Business Advisor with German

Location: PL- -Wrocław

Job Number: WRO0018G

InternalBusiness Advisor with German

Your keyresponsibilities

On a daily basis as an Internal Business Advisor you will:

  • Provide virtual supportto our client serving teams (phone or email)

  • Team with them to helpin resolving their immediate questions

  • Educate and guide themthrough recommendations and training

  • Ensure that the neededresponses are provided in a quick manner or escalated when essential

  • Document all calls,emails and chats into the system

As part of continuous improvement, the team also:

  • Shares best practicesand provides support to other team members across borders and servicelines

  • Stays up to date withthe firm’s latest policies, processes and tools

  • Self-educates and seeksadditional knowledge

  • Stays connected withthe business and functional experts

  • Proactively aims forcontinuous improvement of the service provided to client serving teams

  • Benefits from coaching and mentoring

As a new recruit, you will go through an on boarding program which will

include:

  • A language course tobring your German to super hero C1 level

  • EY and its business inGermany, Switzerland, Austria

  • SAP end-user training

  • Role playing and workshadowing with peers

If you’re flexible and ready to adapt to a constantly changing

environment, there’s no better place to develop your skills.

To qualify forthe role you must have

  • Almost fluent German (B2) and would like toimprove it

  • Verygood English

  • Easiness in acquiring languages

  • 1-2 years of experiencein customer relationship support

  • Professional approach,demonstrating tact and diplomacy

  • Interest in financial economics

  • Self-drive and abilityto work with limited supervision

  • Good listening and questioning skills

  • Strong desire to helpand support people requiring assistance

  • Problem solving and analytical skills

  • Excellent communication skills

  • Good time managementand prioritization skills

  • Being a fantastic team player is a definite must!

Qualifications:

What working at EY offers

  • Work in a prestigious and stable company

  • Fair salary

  • Participating in interesting projects

  • Work in a professional, dynamic, truly globalteam

  • Development opportunities in internationalmultilingual environment

  • Attractive social package (sport card, medicalinsurance, life insurance, wellness & spa program, sport events andmany others)

  • Language courses

  • Our commitment to developing outstandingleaders starts with a promise - whenever you join, and however long youstay, the exceptional EY experience will last a lifetime

About EY

As a truly worldwide

organization, EY Global Delivery Services spans all geographies, practices,

service lines, sectors and competencies with deeply-integrated services. With 22,000 people working from nine centers

in five countries, GDS is online everywhere, helping deliver exceptional client

service all the time; providing what you need, where you need it.

EY GDS Poland has been in

operation since 2011, supporting 30 countries across 14 services in English and

non-English languages. Join one of our innovative and highly skilled teams in

Enablement Services to provide high-skilled, and innovative services to support

EY's global and local teams. Markets Services, Creative Agency Services,

Executive Assistants (AWS), Finance and Accounting, Risk Management Services,

Procurement Services and IT Services are among the services offered by

Enablement Services. Find your team and gain valuable experiences that will

last a lifetime.

If you can confidently demonstrate that you meet thecriteria above, please contact us as soon as possible.

Make your mark. Apply now.