IBM Team Leader PTP NDOW English in KRAKOW, Poland

What makes IBM BTO unique:

  • global communication: want to improve your language skills? We will invest in you!

  • flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment

  • diversity: different nationalities united in one team

  • initiative: have ideas for improvements? We want to hear them!

Accountant coordinates daily workload, processes timely and accurately routine administrative/accounting transactions and all related tasks given by more experienced accounting professionals and/or management. They ensure the delivery of a high quality product. Recommend improvements to existing procedures & processes.The Team Leader’s role is to run their team on a day-to-day basis, ensuring that resource is adequate to provide the required level of support. Additionally the Team Leader supports the APC management by providing feedback and information on a timely basis about the team activity and outstanding problemsResponsibilities

  • Ensure work is performed in a timely manner

  • Integrate new systems and application support into the team

  • Ensure there is sufficient resource coverage during core and peak hours of work

  • Ensure correct and timely reporting of team statistics to the Manager

  • Maintain day-to-day operation according to SLA/DOU

  • Attend and contribute to meetings (team, client, management)

  • Remain informed on all projects related to current/new systems support

  • Remain informed of operational/system and process changes that may affect the current support structure

  • Be aware of business impact during system outages

  • Support the team in day to day activities when necessary; handle complex issues escalated by the team

  • A process expert for countries in the group

  • Ensure that processes are documented, support in improvement initiatives

  • Work with Business Controls Team to ensure compliance with Internal Audit & Business Controls guidelines

  • Identify skill requirements and educational needs for the team

  • Maintain team administration (sick leave, vacation)

We guarantee you:

  • regular job contract,

  • opportunity to work for international clients,

  • high possibility for self-development,

  • the opportunity to participate in training and language courses,

  • Multisport, OK System,

  • cinema tickets, discounts,

  • private medical healthcare,

  • life insurance,

  • an induction training that will allow you to smoothly transition into your new role.

  • English fluent

  • Strive for, and drive, highest quality of service and output

  • Flexible in work and work schedules

  • Ability to work with and motivate the team

  • Time Management Skills, punctual

  • Thorough, persistent, initiative, consistent

  • Excellent communication skills

  • Reliable, precise, efficient, well organized

  • Takes initiative

  • Able to achieve goals under pressure

  • Ability to assign tasks and provide functional direction to the team

  • Subject Matter Expert in Accounting or Procurement

  • Experienced SAP user

GPSD-Fin & Admin

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.