Hitachi Data Systems Maintenance Support RenewalsCoordinator - German Speaker - 020485 in Kraków, Poland

Title: Maintenance Support RenewalsCoordinator - German Speaker Location: POL-Kraków

KEY ACCOUNTABILITIES/TASK

  • Interface for Service, Sales, Pre-Sales, Shared Service Center, Consultants

  • Coordinate Global Service Resources according to business requirements

  • Support Customer-facing Service Managers by responsibility for all service offers including proper calculations, engaging partners and timely and accurate communication with customer/partner

  • Administration of Employee Skills

  • Creation of Service Maintenance Offers

  • Creation of Service Technicians Offers

  • Processing of incoming Orders

  • Creation of Invoices

  • Monitoring of open offers

  • Minimum 3 years related job experience

  • General IT knowledge

  • Tool affinity

  • Excellent interpersonal and communication skills

  • Organisationally very strong

  • Fluent written and spoken German

  • Very good knowledge of written and spoken English

  • Very precise and detail-oriented

  • Good knowledge in excel and word

  • Control-oriented

  • Lots of initiative – “independent” worker