State Street IT Operations Team Lead, Officer in Gdansk, Poland

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

*Purpose of the role *

  • Provides analytical, technical and administrative support (Tiers 1/2/3) for EMEA developed applications
  • Ensuring continuous operations through proactive monitoring, perfective maintenance and strategic solutions
  • The candidate will act as Team lead for the new team being created in Gdansk
  • [Influences] Defining and implementing company initiatives, process improvements and best practices
  • [Owns.nfluences] Client satisfaction and service delivery
  • [Influences] Ops service model decisions
  • [Owns] Planning for the team(e.g., staffing, budget)
  • [Owns] Staff management, coaching and development
  • [Owns] Identification and management of risks/issues inherent in products, processes and systems
  • [Owns] Resolution and the reporting of issues, breaches and suspicious activities
  • [Owns] User Access Rights: e.g. Approve the provisioning and de-provisioning of access to/from applications, databases, operating systems and corporate network for new, existing, transferring or leaving staff
  • Demonstrate creativity, ability to develop new ideas and approaches to problem solving
  • Ability to develop, manage and deploy solution strategies in a global setting
  • Lead a team and help team in various activities


  • Proficient to Expert with a minimum of a Bachelor’s degree
  • Proficient in English
  • Min 4 years of experience in application support
  • Experience in Java / or .Net, SQL , Unix, Scripting, Jenkins or related areas preferred
  • Proven Skills in Problem Solving in Complex Application Environments
  • Strong Strategic Thinking and Analytical Skills
  • Excellent Understanding of Deployment Architectures and High Availability Concepts
  • Strong Communication and Leadership Skills
  • Experience in DevOps and/or release engineering
  • Competency in continuous improvement and prevention of reoccurring issues

Non Essential Experience required – Knowledge of the following would be beneficial for this role

  • Experience in Websphere, Tomcat etc. configuration, setup
  • Experience in Windows, J2EE, Database, Cloud Technologies
  • ITIL certificate

  • State Street Job ID: 167774

  • Location: Gdansk

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Job Title: IT Operations Team Lead, Officer

Job ID: 167774

Full/Part Time: Full FTE

Regular/Temporary: Regular

Location: Poland - Gdansk